Data privacy

We provide information here about the way in which your personal data is processed by the owner-run roastery Vollmer Kaffee GmbH & Co. KG, Siemensstraße 30, 48341 Altenberge (referred to in the following as “Vollmer Kaffee”) whenever

  • you visit the website
  • you receive a newsletter from Vollmer Kaffee

We also inform you about your rights regarding the processing of your data.

Vollmer Kaffee processes your data in compliance with the data protection regulations of the 25 May 2018 version of the Federal Data Protection Act (“BDSG”) and Regulation (EU) 2016/679 (General Data Protection Regulation – “GDPR”).

If you have any further questions after reading this information about data privacy or if you have any other concerns, please contact our data protection officer by writing to

  1. Who is responsible for processing my personal data?​

    The controller responsible for the processing of personal data within the meaning of Article 4(7) GDPR is the owner-run roastery Vollmer Kaffee GmbH & Co. KG, Siemensstraße 30, 48341 Altenberge (“Vollmer Kaffee”).

  2. Data privacy information for visitors to Vollmer Kaffee websites

    1. What data are processed when someone visits Vollmer Kaffee websites?

      Whenever Vollmer Kaffee websites are visited, the Vollmer Kaffee server automatically stores various data on the accessing system. These include the type of browser used, the operating system, the website from which the Vollmer Kaffee website was accessed, the pages of the Vollmer Kaffee websites actually visited, the date and time of access, the Internet Protocol address (IP address), the internet service provider and comparable data.

      Vollmer Kaffee uses these data to be able to make the website accessible, to identify and rectify any technical problems and to prevent and, where appropriate, take action against the misuse of the Vollmer Kaffee offer. Vollmer Kaffee also uses these data in anonymised form – in other words, without being able to identify the user – for statistical purposes and to improve the websites. The processing of personal usage data is lawful under Article 6(1) subparagraph 1 f) GDPR.

    2. How are cookies used?

      Vollmer Kaffee websites use cookies. Cookies are small text files which ar e stored on the user’s data carriers and which exchange certain settings and data via the browser with the Vollmer Kaffee system. A cookie usually contains the name of the domain from which the cookie data have been sent as well as information about how old the cookie is and an alphanumerical identification sign. Cookies enable Vollmer Kaffee to design the website for the user accordingly and make it easier to use the website by storing certain entries in such a way that they do not have to be entered again. The information stored in the cookies is not used to identify the user and is not combined with other personal data concerning the user which have been stored. The processing of personal data using cookies is lawful under Article 6(1) subparagraph 1 f) GDPR.

      You can disable or restrict the transmission of cookies by changing your browser settings. Cookies which have already been stored may be erased at any time. This can be done automatically. If cookies for Vollmer Kaffee websites are disabled, it may no longer be possible to use all the functions which the websites provide.


      You have the option of determining which form of cookies is used on our pages yourself. To do this, you must make a selection in the cookie settings for the use of cookies:


      Technically necessary cookies:
      A “session cookie” is necessary for the correct operation of the page. This is automatically deleted when the session (or browser) is closed. This cookie is always set.

      Analysis and tracking:
      In order to constantly improve our website, we would like to use the following scripts from third party providers (Google Analytics, see below). You can authorise this by allowing all cookies. Only then will the corresponding scripts be loaded and activated.

      You can also revoke your previous selection using the cookie settings by making a new selection. Any cookies that may have been set previously will be cleared in the process. Alternatively, you can also delete the cookies in your browser settings or click on the following link: Delete cookies


    3. How is Google Analytics used?

      Vollmer Kaffee websites also use the functions provided by Google Analytics web analysis service. This service is provided by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (“Google”). Google Analytics also uses cookies. The information about the way you use this website created by the cookie is usually sent to and stored on a Google server in the USA. Vollmer Kaffee websites use Google Analytics with the “anonymize IP” extension. This means that the user’s IP address which is recorded by Google is truncated in Member States of the European Union or in other state parties to the Agreement on the European Economic Area before it is sent to the USA. Only in exceptional cases is the full IP address sent to and only then truncated on a Google server in the USA.

      Google uses the information produced by the Google Analytics cookie on behalf of Vollmer Kaffee to evaluate the way in which the website is used, to produce reports on website activities and to provide other services to Vollmer Kaffee relating to use of the website and the Internet. The IP address sent by the accessing system’s browser as part of Google Analytics is not combined with other data held by Google. More information about the terms of use and data protection is available at or The processing of personal data using cookies is lawful under Article 6(1) subparagraph 1 a) GDPR.

      The user can also prevent the data relating to the use of the website which is captured by the cookie being sent to Google or processed by Google by installing the available browser plug-in at the following link (

      Vollmer Kaffee does, however, point out that this may mean that not all the functions of the website can then be used. The user can also prevent data being collected by Google Analytics by going to the following link. In this case an opt-out cookie is set which prevents the user’s data being collected the next time Vollmer Kaffee websites are visited: Disable Google Analytics. Users can also change the browser settings to disable or restrict the transmission of cookies. Cookies which have already been stored can be erased again at any time. This can be done automatically. If cookies for Vollmer Kaffee websites are disabled, it may no longer be possible to use all the functions which the websites provide. If a user wishes only to accept cookies from Vollmer Kaffee and not from Vollmer Kaffee service providers and partners, the user can select the “Block third-party cookies” (or similar) browser settings.

    4. What happens if I subscribe to a newsletter?

      4.1.Users can subscribe to a newsletter at the website and can consent to the requisite processing of personal data. The user must provide his or her e-mail address in order to subscribe to the newsletter. Any other data is only provided voluntarily. Our Vollmer newsletter provides information every three months about new developments in the company, projects with business partners and new product creations. The recorded data are only used to send the newsletter. The processing of the data is lawful under Article 6(1) subparagraph 1 a) GDPR. The user has the right to withdraw consent at any time without affecting the lawfulness of the processing completed on the basis of consent up to the point of withdrawal. In this case the user will no longer receive the newsletter.

      4.2. Registrations to our newsletter are made by means of the so-called double opt-in procedure. This means that after you have subscribed you are sent an e-mail in which you are asked to confirm your subscription. This confirmation is necessary to ensure that nobody is able to register using other peoples’ e-mail addresses. Newsletter subscriptions are recorded as evidence that the legal requirements have been met. Upon registration the IP address of the accessing system as well as the date and time of registration and e-mail verification are logged. These data are processed solely for the purpose of determining whether an e-mail address is possibly being misused. The processing of the data referred to above is lawful under Article 6(1) subparagraph 1 f) GDPR.

      The newsletter is sent by the e-mail marketing service provider “MailChimp”, a newsletter mailing platform of the U.S. provider Rocket Science Group LLC, 675 Ponce De Leon Ave NE #5000, Atlanta, GA 30308, USA. The e-mail addresses of our newsletter recipients and other data recorded for their subscription are stored on MailChimp servers in the USA. MailChimp uses this information to send and evaluate the newsletter on our behalf. MailChimp also states that it may use these data to optimise or improve its own service, i.e. by technically optimising the sending and presentation of the newsletter or for business purposes to determine which countries recipients are from. MailChimp does not, however, use the data relating to recipients of our newsletter to contact such users itself nor does it pass on such data to third parties.

      We trust in MailChimp’s reliability, IT and data security. MailChimp is certified under the US-EU data protection “Privacy Shield” and is thereby committed to compliance with EU data protection regulations. We have also concluded a “Data Processing Agreement” with MailChimp. Under this contract MailChimp undertakes to protect our users’ data, to process them on our behalf in accor dance with the data protection provisions in the contract and, in particular, not to disclose such data to third parties. The MailChimp data privacy rules can be read here.

      In some cases newsletter recipients are redirected to MailChimp websites. For example, our newsletters contain a link from which the recipient can download the newsletter (e.g. if the recipient has problems viewing the newsletter in the e-mail programme). Recipients of newsletters can also correct their data, e.g. their e-mail address. The MailChimp data privacy policy is also only available on its website. In this connection please note that cookies are used on MailChimp websites and in this way personal data are processed by MailChimp, its partners and service providers (e.g. Google Analytics). We have no influence on the collection of these data. More information is available in MailChimp’s data privacy policy. Please also note that you can object to data being collected on websites for marketing purposes and (for the European area).

      4.3. The subscribed newsletter also contains tracking pixels. A tracking pixel is a miniature graphic which is embedded in e-mails in HTML format. Vollmer Kaffee can tell from the embedded tracking pixel whether and when the newsletter has been opened by the recipient and which links in the newsletter have been used. Data which are collected by tracking pixels in the newsletters are stored and processed anonymously for statistical purposes in order to optimise dispatch of the newsletter and to adapt the content of future newsletters better to the interests of recipients.

    5. How long will my personal data be stored for?

      Unless longer periods of storage are required by law, personal data concerning visitors to our website are erased if such data are no longer required for the purposes described in this data privacy statement. Usage data are regularly stored for a period of 30 days. Data entered in contact forms are erased as soon as the relevant inquiry has been dealt with. We store the data used to order newsletters until subscribers unsubscribe.

  3. Data privacy information for applicants

    We provide information here about the processing of your personal data by Vollmer Kaffee when you apply for a job with Vollmer Kaffee by e-mail or on our website.

    1. Which personal data are processed?

      1.1. Vollmer Kaffee processes the following categories of personal data:

      1.1.1 contact information, including but not limited to first and family name, title where applicable, address, telephone number, e-mail address;

      1.1.2 information about qualifications, including but not limited to academic achievements and other curriculum vitae information, including information about prizes, scholarships and extracurricular activities, information about training and professional experience, copies of references and certificates;

      1.1.3 photographs included with an application;

      1.1.4 information about any (perhaps only planned or aspired to) future training and other career steps as well as key professional activities and interests.

      1.2. Vollmer Kaffee always collects these data from you directly.

    2. For what purposes and on what lawful grounds are personal data processed?

      If you have applied to Vollmer Kaffee for a job by e-mail or on our website, Vollmer Kaffee processes the above data to the extent that this is necessary for the application procedure. This processing is lawful under section 26 GDPR and Article 88 GDPR.

    3. How long will my personal data be stored for?

      3.1. Unless an application leads to employment with Vollmer Kaffee, the personal data collected on the website or by other means for an application will continue to be processed for a maximum period of three years as evidence and thereafter erased or anonymised.

      If the application is not immediately successful, we would like to continue processing your data after the application process has come to an end in order to be able to draw your attention to vacancies and events at Vollmer Kaffee and to send you information about current developments in Vollmer Kaffee three to four times a year. Your data will only be processed after the application procedure has come to an end if you give us your explicit consent for this purpose (Article 6(1) subparagraph 1 a) GDPR). You may withdraw your consent at any time with effect for the future. If you do not grant consent or withdraw consent once you have given it, this will have no influence at all on the application procedure. However, without your consent we will unfortunately be unable to send you information about future vacancies and events.

      3.2. Personal data from participants at recruiting events are erased or anonymised within 3 months of the end of the event if you have not given your consent to us for the further processing of these data. If you have consented to the processing of your data for the purpose of maintaining contact and receiving information, the data concerning you stored for these purposes will be erased after five years at the longest.

  4. Are my personal data disclosed to third parties?

    1. External service providers support Vollmer Kaffee with certain technical data processing procedures and receive access to your personal data for this purpose. These service providers are carefully selected and meet high data protection and data security standards. They are committed to strict confidentiality and only process data on behalf of and in compliance with instructions given by Vollmer Kaffee.

    2. Except in the cases explained in this data privacy statement, Vollmer Kaffee only transmits your data to third parties without your explicit consent if Vollmer Kaffee is required by law or an official or cour t order to do so.

  5. What rights do I have with regard to my personal data?

    1. You have the right to information about the personal data concerning you which are stored by Vollmer Kaffee and, where the legal requirements are met, the right to have such data rectified and/or erased and to object to its pr ocessing or to have such processing restricted. You also have the right to receive the personal data provided by you in a structured, commonly used and machine-readable format. This includes the right to transmit these data to another controller. If this is technically possible, you can also demand that Vollmer Kaffee transmits the personal data directly to the other controller.

    2. You can also lodge a complaint with the responsible supervisory authority, the State Commissioner for the Protection of Data and Freedom of Information in North Rhine Westphalia.

  6. Data protection information for partners contracting with us, as required by Article 13 GDPR

    In order to meet our obligations under data protection law, we hereby provide you with the required information in compliance with Article 13 of the European General Data Protection Regulation (GDPR):

    1. Name and contact details of the controller within the meaning of GDPR


      Vollmer Kaffee GmbH & Co. KG
      Siemensstraße 30
      48341 Altenberge

      Tel.: +49 (0)2505 93240 
      Fax: +49 (0)2505 932499

      Contact details for questions concerning data protection: Mr Martin Fitzenreiter

    2. Purpose of processing

      Processing is lawful under Article 6(1) p. 1 (f) GDPR on the grounds of the legitimate interests pursued by the owner-run roastery Vollmer Kaffee GmbH & Co. KG and is neither disproportionate nor is it to be expected that these legitimate interests are overridden by your interests or fundamental rights and freedoms. The data collected will be used exclusively for the purpose of performing a contract or taking steps prior to entering into a contract.

    3. Categories of personal data collected

      • First name
      • Last name
      • Name of the company
      • Address (business)
      • Invoice address
      • E-mail address:
      • Phone number
      • Fax number
      • Website address
      • Position
      • Contact history
      • Bank account details
      • Value-added tax registration number
      • Data on sold goods or services
      • Contract data
      • Sales data
    4. Transfer of data to third parties

      Your data will be transferred to banks, tax authorities, tax consultants and accountants/auditors in the course of handling payment transactions.

      Your data may also be transferred to logistics companies and/or cooperating partners.

      In special cases data may also be transferred to lawyers, credit agencies and criminal prosecutors.

    5. Storage period

      The data will be erased upon termination of the contractual relationship or after 10 years at the latest.

    6. Your rights as the data subject

      Subject to the provisions of Article 15 ff. of the General Data Protection Regulation you have the right to information about data collected from you as well as the right to have data rectified, erased, its processing restricted as well as the right to data portability and to object to processing. If you believe that the processing of your personal data is in violation of the General Data Protection Regulation, you have the right to submit a complaint to the data protection authorities in North Rhine-Westphalia.

    7. Objection to processing

      You have the right to object to processing if your personal data is collected in the controller’s legitimate interests (Article 6(1) p. 1 (f) GDPR). Please send an e-mail with your objection to the e-mail address above

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